Credit profile listings and amendments are managed by the registered credit bureaux. Please contact the relevant bureau directly using the details below.
If you need to dispute, correct, or remove information on your credit profile, you must approach the credit bureau that holds or published the data (or your credit provider as the data source). Data Consumer Bureau cannot change bureau records on your behalf.
Use the contact details below for each bureau. Under the National Credit Act, bureaux typically have 20 business days to investigate a dispute.
XDS
Consumer disputes and credit report corrections
MIE (Managed Integrity Evaluation)
Disputes on information held by MIE
VCCB (VeriCred Credit Bureau)
Bureau enquiries and disputes